Human Identification Professional Services: Validation

Confidence in your workflow

Whether you are in a casework or reference/database laboratory, our HID Professional Services (HPS) team is here to help you with the validation of new technologies, as well as the integration of existing technologies in any laboratory environment. Our team brings extensive knowledge and experience to all validation projects and will work with all Applied Biosystems HID instruments and chemistries. HPS validation services are designed and delivered in compliance with recommended international standards and guidelines, including ISO 17025, the FBI QAS, SWGDAM, NATA, UKAS, KOLAS, NABL, and ASCLD/LAB-ANAB.

Customer spotlight

Partnering with HPS (Human Identification Professional Services) has had a significant impact on the DNA forensics laboratory division of St. Tammany Parish Coroner’s Office (STPCO) in Louisiana. By working closely with the HPS team, the laboratory has been able to integrate, validate, and implement the latest DNA workflow technologies, ensuring efficient and accurate analysis of forensic evidence. The services provided by HPS have helped the lab maintain a zero-case backlog and stay current with the evolving challenges of forensic science.

Read about STPCO’s experience, in their own words

Natasha H. Poe, DNA technical leader, forensics laboratory division of the St. Tammany Parish Coroner’s Office (STPCO), Louisiana

How we work

Using a consultative approach, the HPS team develops services to meet your technical, regulatory, and budgetary needs. The proven HPS project framework is based on standard needs. It allows the flexibility to design a validation project specific to your organization, providing you with valuable deliverables, hands-on experience, and relevant training.


1. Project planning	2. Laboratory wet work	3. Data analysis & report writing	4. Teachback training
HPS validation specialists and project managers consult with you and develop a detailed experimental design that defines clear expectations for every laboratory process included in the project.	HPS provides the consumables, stock DNA samples, and on-site specialists needed to produce the laboratory data for your service. Once the work is complete, HPS will provide the instrument data files associated with your project.	HPS completes a thorough and detailed data analysis. The data are converted into a comprehensive report package that is reviewed by an independent technical project manager and includes detailed figures, tables, and references.	Teachback trainings provide a summary of the key results from your validation. Teachback and supplemental trainings engage your staff to actively listen, participate, and understand their workflow.

The graphic above reflects the standard scope of studies conducted; specific steps may vary depending on customer requirements. For robotic validations and performance checks, the studies to be conducted will be discussed and confirmed with the customer prior to starting the project.

Why HPS validation services?

Confirm your workflow performance is robust, reliable, and reproducible
Understand the characteristics and specifications of your system through hands-on training
Understand how results compare between labs and/or instruments
Create a foundation for the development of robust SOPs and interpretation guidelines
Help ensure deliverables meet internationally recognized standards
Provide the best possible testing service for the people in your jurisdiction

"The HPS team validation experience opened our eyes to a whole array of techniques, process, and possibilities that made our team more efficient and improved our productivity."

Head of DNA Laboratory, forensic services of police, South Asia

"The rapid deployment of this new, state-of-the-art forensic science services center is allowing us to achieve our goals faster to provide forensic DNA testing in our community. The assistance of application experts was instrumental in speeding up the process and enhancing the quality assurance of validation so we can start processing DNA evidence."