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Getting started with cryo-FIB technology

Our service portfolios deliver step-by-step support as you implement the Thermo Scientific Aquilos Cryo-FIB into your lab. Whether you are integrating the cryo-FIB to complement your cryo-TEM, or you are implementing an entire workflow, our team of experts will set you up for success. As you begin your research, our technologies make it easy for you to independently access resources while also facilitating a fast response from applications experts when needed. Our service options include preventive and corrective maintenance, spare parts coverage, and an on-site response as quickly as 24 hours.


Aquilos Cryo-FIB service and support program features

When it comes to implementing a new workflow, you need a partner who offers next-level comprehensive instrument care so you can focus on your work. You need a partner who is not focused merely on fixing problems, but on preventative maintenance and expert service. We will support your instrument throughout its entire lifecycle, including installation, training, and preventative maintenance.

 

Feature highlight: Connected Care Portal

The Connected Care Portal delivers the insights you need to effectively manage your system and workflow. The secure, on-demand information in the Connected Care Portal will help you:

  • Assess the performance of your instrument across multiple parameters
  • Analyze system performance over time
  • Track system health and support activities
  • Quickly locate reports and other documents

Watch our Connected Care Portal demo to see the features available and the insights you can obtain to increase your productivity.

Data analysis support for volume electron microscopy and tomography

With a comprehensive suite of services, customized just the way you need them, we can help increase your productivity and efficiency. Our wide range of services, highly trained staff, proven solutions, and commitment to your project will help you meet even your most challenging research goals. From installation and integration, image calibration, implementation and custom development, expert consulting, and training, we draw upon our team of experts to create customized, scalable, efficient solutions for your research.


Service and support programs for Arctis


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