Explore the “Getting Started” and “Troubleshooting” sections for solutions to top inquiries and common problems. Browse through the “Guides and Tools” section to access comprehensive product-related support resources.
Getting Started
- When do I need to calibrate the 7500 or 7500 Fast Real-Time PCR System?
- What are the specifications for the 7500 and 7500 Fast Real-Time PCR Systems?
- What dyes can I use on the 7500 and 7500 Fast Real-Time PCR Systems?
- How do I set up a touchdown PCR experiment?
- How do I add a custom dye to the 7500 or 7500 Fast Real-Time PCR System?
Troubleshooting
- What can I do when I get the error message “Time too short” on the 7500 or 7500 Fast Real-Time PCR System?
- Why do I not see any Ct or RQ values from my ddCt experiment in the software for the 7500 or 7500 Fast Real-Time PCR System?
- Why are there no RQ values for all the samples in my study from the 7500 or 7500 Fast Real-Time PCR System software?
- What can I do if the ROI calibration does not pass on the 7500 or 7500 Fast Real-Time PCR System?
- What can I do if the heated cover is not getting up to temperature in the 7500 or 7500 Fast Real-Time PCR System?
Guides and Tools
- Overview: 7500 Fast and 7500 Real-Time PCR System
- Overview: Plastic Consumables (legacy Thermo Scientific™)
- General: qPCR Resource Library (legacy Thermo Scientific™)
- Selection: Choosing your PCR Accessories (Tubes, Strips, Plates, etc.)
- Selection Table: Instrument Service Plans
- Selection Table: Real-Time PCR Instrument Spare Parts
- Selection Table: Real-Time PCR System Calibration Kit Selection Guide
- Video: Decontaminating the Sample Block
- Video: OEM Manufacturing Capabilities for Plastic Consumables (legacy Thermo Scientific™)
- Video: Flexible Consumables for PCR & qPCR (legacy Thermo Scientific™)
- Video: Introduction to Thermo Fisher Cloud
- Training: 7500 Real-Time PCR System – Theory and Software Demonstration using SDS v2.0.x
- Training: 7500/7300 Real-Time PCR System – Theory and Software Demonstration using SDS v1.4
- Training: [Mandarin Language]: 7500 – Theory and Software Demonstration using SDS v2.0.x
- Browse our site for: Training, Events, and Webinars
- Software: 7500 Fast Real-Time PCR System
- Software: 7500 Real-Time PCR System
- Software: 7300 Real-Time PCR System
- Tool: qPCR and PCR Plastics Selection Tool
- Tool: Real-Time PCR Troubleshooting Tool
- Tutorial: Learn How to Set Up an AQ Experiment Using the 7500 SDS v1.x Software
- Tutorial: Learn How to Set Up a ddCT/RQ Experiment Using the 7500 SDS v1.x Software
- Tool: Instrument Service Coverage Lookup - Find warranty and service contract information for your instrument
- Reagent Rewards: An app to turn reagent purchases into rewards
- Real-Time PCR: An app for real-time PCR resources, including videos, an interactive troubleshooting tool, and a reaction calculator
One central location to handle all your Instrument and Services requests.
Custom Services and Reagents for Real-Time PCR (qPCR)
Our Genetic Analysis Custom Products and Services team offers a wide range of choices that include customized reagents such as master mixes or custom-designed TaqMan® assays. We will work with you to develop a custom solution that fits your needs.
Contract Laboratory Services for Real-Time PCR and other Genetic Analysis
Our Custom Products and Services team can handle large projects when you do not have access to all the right equipment or reagents. Our contract research work includes designing and performing experiments including sample preparation, data analysis, and reporting for many different applications.
For Research Use Only. Not for use in diagnostic procedures.