Service done your way,
when you want it,
how you want it.
We make it easy for you to maintain your pipettes optimal performance. Fast, expert-level calibration, preventive maintenance, repair services and asset management for all pipettes simplifies demonstrating compliance to cGLP/cGMP, auditors and others. We offer service packages tailored to the unique needs of every customer. Calibration, preventive maintenance, and repair services can be performed in our accredited calibration lab or at your facility.
- Accredited lab ISO 17025, Z540-1 & Z540.3
- NIST traceable calibrations
- Any and all pipettes can be calibrated and repaired
- Full repair services, custom service
- Asset management
- Expedited services
- On site calibration available
*US standards only
Basic Functional Check
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Calibration
• Thorough external pipette inspection
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| • Thorough external pipette inspection • Traceable calibration • Measurement process 2x5/2x10 • Calibration certificate includes as left data • Option available for as-found data • Pipette adjustments comply with ISO8655 • Certificate & calibration sticker |
Preferred Preventive Maintenance
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Calibration
| • Thorough external & internal pipette inspection • Traceable calibration • Measurement process 2x5/2x10 & 3x5/3x10 • Calibration certification include as left data • Pipette adjustments comply with ISO8655 • Certificate & calibration sticker • 15 point preventive maintenance |
| • Thorough external & internal pipette inspection • Traceable calibration • Measurement process 2x5/2x10 & 3x5/3x10 • Calibration certification include as left data • Pipette adjustments comply with ISO8655 • Certificate & calibration sticker • 15 point preventive maintenance |
Premium Preventive Maintenance
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Accredited Calibration
| • Thorough external & internal pipette inspection • Traceable calibration performed by an ISO17025 accredited lab • Measurement process 2x5/2x10 & 3x5/3x10 • Calibration certification include as-found and as-left data • Pipette adjustments comply with ISO8655 • Certificate & calibration sticker • 15 point preventive maintenance |
| • Thorough external & internal pipette inspection • Traceable calibration performed by an ISO17025 accredited lab • Measurement process 2x5/2x10 & 3x5/3x10 • Calibration certification include as-found and as-left data • Pipette adjustments comply with ISO8655 • Certificate & calibration sticker • 15 point preventive maintenance |
Custom Requirements:
The way you want it
• Custom volumes
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| • Custome Volumes • Custom Dispenses • Custom Specifications • Calibration Interval |
*Calibration are traceable to National Metrology Institutes: NIST and DKD
15 point preventative maintenance: what's included | ||
1. Plunger button | 6. Shaft coupling nut | 11. Springs |
2. Plunger rod | 7. Tip cones | 12. Lubrication |
3. Volume lock | 8. Pistons assembly | 13. Battery recharging |
4. Pipette body and display | 9. Seals | 14. Electronics functionality: inspect display, aspiration, dispense & volume selection button |
5. Tip ejection and ejector mechanism | 10. O-rings | 15. Motor movement: inspect for smooth movement |
Glossary of Terms
2x5 | 2 volumes tested x 5 dispenses per volume. Volume tested are nominal and full volume of pipette. Example 300ul Pipette will be 30ul / 300ul |
2x10 | 2 volumes tested x 10 dispenses per volume. Volume tested are nominal and full volume of pipette. Example 300ul Pipette will be 30ul / 300ul |
3x5 | 3 volumes tested x 5 dispenses per volume. Volume tested are nominal, middle and full volume of pipette. Example 300ul Pipette will be 30ul / 150ul / 300ul |
3x10 | 3 volumes tested x 10 dispenses per volume. Volume tested are nominal, middle and full volume of pipette. Example 300ul Pipette will be 30ul / 150ul / 300ul |
As found is synonymous with as-received | Data collected before the pipette goes through the preventive maintenance or repair |
As left is synonymous with as-returned | Data collected after the pipette goes through the preventive maintenance or repairs |
Calibration certification & label | Certificate with calibration data. Label attached to the pipette including calibration dates, serial number and asset number if applicable |
Internal inspection | Full evaluation of the pipette functionality from aspiration to dispense and from pipette tip attachment to tip ejection. |
External inspection | Full evaluation of the pipette functionality from aspiration to dispense and from pipette tip attachment to tip ejection. |
Measurement process | Process of collecting data using a microbalance to measure each dispense against pipette specification |
NIST | National Institute of Standards and Technologies |
Preventive Maintenance | 15 point inspection |
Pipette cleaning
We make it easy for you to maintain pipette performance over time, and to demonstrate GLP/GMP compliance by offering fast, expert-level calibration, preventive maintenance, and repair services for all Thermo Scientific pipettes, and for most other brands as well. Experienced service personnel are highly trained in all pipette models. We offer both standard and custom service packages to meet the needs of individual customers, and in most major markets we have the ability to bring our calibration, preventive maintenance, and repair services (minor repairs) directly to your facility. (Note: Onsite service availability varies between countries. Minimum quantities apply, please check website for details)
Complete the form and download a pdf version of the GLP Guide.
