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LIMS software implementation to support any type of lab, organization, or technical environment

With decades of expertise, we partner with you to ensure your digital ecosystem is connecting people, data, instruments, consumables, and meeting your ever-expanding success criteria — whatever your lab type or organizational structure. 

 

When it comes to digital transformation, we understand that implementation needs to be as smooth as possible, with minimal down-time. We achieve this by assigning a dedicated, highly skilled team to support you from your initial interaction with us, right through to the moment your new LIMS software goes live, and beyond. We're with you each step of the way.


LIMS software implementation

We help make the implementation process seamless and successful. You’ll get a dedicated Project Manager certified to Project Management Professional (PMP)® and PRINCE2, with a supporting team comprising of a Lead Consultant, System Architect, and LIMS Analyst(s).

 

We support you through initiation, delivery and completion:

LIMS software integration capabilities

Flexible integration is the foundation of the connected laboratory. Thermo Fisher Scientific provides instrument integration, system integration, and infrastructure integration to help you transform your laboratory.

 

By combining one or the entire suite of integration capabilities with our expertise, we help you uncover the hidden value of your data, enabling you to work smarter, not harder.

Instrument integration

We offer a variety of flexible solutions to connect your laboratory instruments, from balances and pH meters to complex data systems. Our connectivity solutions support bidirectional communication between instruments, enabling you to transmit sample identification and sequence data to an instrument and receive results in return. In addition, our solutions can handle a variety of communication protocols to ensure seamless collaboration.

System integration

We provide the tools to give you a holistic view of your operations. Advanced integration capabilities enable you to connect your LIMS to Manufacturing Execution Systems (MES), Process Information Management Systems (PIMS), Enterprise Resource Planning (ERP) systems, Chromatography Data Systems (CDS), and more.

And, by connecting your lab data to advanced visualization tools such as Microsoft Power BI, Tableau, and R-Shiny, you can achieve faster decision making, and better control of your operation.

Infrastructure integration

As your laboratory and business infrastructure evolves with your digital transformation strategy, you need connectivity between your enterprise assets and the cloud. Thermo Fisher Scientific’s integration capabilities bridge this gap, helping you realize the full value of your on-site legacy systems while adapting for the needs of tomorrow.

LIMS software deployment options

Our solutions can be deployed in a variety of ways to meet your organization’s needs.

Cloud – managed by Thermo Fisher Scientific

Get end-to-end support from Thermo Fisher Scientific, including provisions, installation, configuration, and system maintenance.

Cloud – managed by you

Freely manage all aspects of the deployment, installation, and maintenance of the infrastructure and software products.

On-premises

Deploy and manage software in your on-site infrastructure.

 

Services & support

Our partnership isn’t over once the software has been installed. We provide exceptional service and support throughout your digital transformation journey.

 

Experience top-tier customer support with Thermo Fisher Scientific. We have support offices in North America, South America, Europe, Asia-Pacific, Africa, Australia, and the Middle East, and offer round-the-clock customer service, regardless of your location.

 

Existing customers can view our support resource center to access training and support services.

Support available through our team:

  • Global technical support assistance
  • Rapid escalation on critical issues
  • Real time online collaboration 
  • Diagnostic tools & BlackBox
  • Online support resources
  • Development issue tracking
  • Software updates and enhancements
  • User forum
  • Technical support cloud
  • An opportunitity to inform future product direction
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