Explore the “Getting Started” and “Troubleshooting” sections for solutions to top inquiries and common problems. Browse through the “Guides and Tools” section to access comprehensive product-related support resources.
Getting Started
Troubleshooting
- The Mutation Detector™ Software is not calculating a ∆Ct detection cutoff value. What is wrong?
- Why am I getting amplification from the mutant allele assay in negative control (wild type) samples?
- Why can’t I see percentage mutation values even though I have determined the ∆Ct calibration value?
- I cannot get the Mutation Detector™ Software to accept my data file. What is wrong?
- I am using FFPE samples but getting poor amplification. What is wrong?
Guides and Tools
Search our database for Product Documents: Manuals, Product Literature, Citations and References
Search our database for Quality and Safety Documents: MSDS, COA
- Real-Time PCR: an app for real-time PCR resources, including videos, an interactive troubleshooting tool, and a reaction calculator
- Reagent Rewards: an app-based program that turns reagent purchases into rewards
One central location to handle all your Instrument and Services requests.
Custom Services and Reagents for Real-Time PCR (qPCR)
Our Genetic Analysis Custom Products and Services team offers a wide range of choices that include customized reagents such as master mixes or custom-designed TaqMan® assays. We will work with you to develop a custom solution that fits your needs.
Contract Laboratory Services for Real-Time PCR and other Genetic Analysis
Our Custom Products and Services team can handle large projects when you do not have access to all the right equipment or reagents. Our contract research work includes designing and performing experiments including sample preparation, data analysis, and reporting for many different applications.
For Research Use Only. Not for use in diagnostic procedures.