Price & Freight Policy

Despite our diligent efforts, a small number of items on our web site may be incorrectly priced. We will endeavor to verify all prices as part of our shipping procedures to provide you with correct pricing in your order confirmations.

We reserve the right at any time to correct any errors in the pricing or product descriptions. If you suspect an error in pricing, please contact our Customer Service Team.

We are committed to delivering your order as quickly and cost-effectively as possible. Domestic freight and/or handling is charged according to the total dollar value of your order and the shipping conditions required to safely transport the products to your order destination.

Additional shipping condition fees may apply for:

• Products shipping on dry/wet/gel ice
• Products classified as hazardous materials that require special handling
• Unusually heavy products
• Expedited delivery

Note that shipping conditions and recommended storage conditions may not be identical. Further information may be available on the product’s web page.

Complex instrumentation is subject to specific access/setup fees that vary by product; please contact your Account Manager for further information.

If you have a question regarding our freight policy, please contact our Customer Service Team.