August 2022
An important part of running a laboratory is servicing and maintaining the equipment and instruments necessary for getting the job done.
At Thermo Fisher Scientific, we recognise that a business’s equipment is an investment that should be maintained as one would any other asset, similar to a company vehicle or a piece of real estate. And likewise, the value of equipment fluctuates in value over time, depending on how well it is serviced and maintained.
Keeping equipment calibrated, validated and compliant with industry-specific standards is a practical way to protect a business’s most valuable assets and maximise their investments.
However, when it comes to servicing and maintaining equipment and instruments on site, many businesses prefer to rely on internal staff to refer to equipment manuals or unauthorised engineering service– which can be tremendously risky for business outcomes.
What these businesses often don’t realise (until it is too late) is that if equipment is not serviced directly through the original manufacturer, they risk voiding their factory warranty.
Improper servicing and calibration of equipment can compromise the integrity of a business’ work and reputation by producing inaccurate or inconsistent results and using equipment that is out of compliance.
Furthermore, infrequent or incorrect servicing and calibration of equipment and instruments can result in premature equipment failures, downtime on operations, and costly repairs and replacements that can adversely impact a business’ bottom line.
It is important that business owners and lab managers recognise the criticality of working with qualified professionals and securing a long-term service and support plan for their equipment and instruments.
Our end-to-end calibration services and support management offering
At Thermo Fisher Scientific, we work with businesses to establish comprehensive service and support plans that are tailored to the needs of their industry.
At our NATA-accredited laboratories in Victoria, Queensland and Western Australia, we use advanced calibration tools and technology to help businesses keep their equipment compliant and running with precision, reliability, and accuracy.
Our purpose-built mobile calibration vans give us the ability to offer full-service, end-to-end service and maintenance options to customers that include both remote and on-site support from our calibration service specialists and field service engineers (FSEs).
We’ve got your back, let our calibration service experts support you
Our calibration service specialists provide a comprehensive range of calibration, testing, and repair services in the following areas:
The Thermo Fisher Scientific point of difference
- Traceable calibrations and PPE testing performed to Australian Standards
- NATA (ISO17025) accreditations which extend to the field of chemical and gas, electrical, pressure and temperature calibrations.
- ASTEA asset management portal allows customers to track their assets, calibration, and compliance history
- Field Service Engineers (FSEs) who are certified and trained in OEM best practices
- Good Laboratory Pipetting (GLP) Practices
- Reliable depot service
- Full-service coverage for parts, time, and labour
- Asset and inventory management
- Risk assessments
- Scheduled planned maintenance
- Priority response support – on-site and remote
We offer comprehensive asset management solutions that will help your business move more quickly into testing and production, while controlling validation costs and minimising the frustration and burden of maintaining compliance and change controls.
Our asset management offering
- One contract asset solution
- Asset inventory management
- Planned maintenance scheduling
- Compliance, calibration, and qualification management
For a practical approach to asset management, trust your equipment maintenance and instrument calibration service requirements to Thermo Fisher Scientific’s expert team of asset management specialists.
For more information about our calibration services, contact our calibration service specialists.